Terms of service

Terms of Service

Soultag Store — Last updated: March 2026

Overview

This website is operated by Soultag. Throughout the site, the terms "we", "us" and "our" refer to Soultag. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions. Please read these Terms of Service carefully before accessing or using our website.

Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorised purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

Products & Orders

All of our products are handmade. As a result, slight variations in colour, texture, or finish are natural and not considered defects. Product images are representative and the final item may differ slightly.

We reserve the right to refuse or cancel any order at our discretion, including orders that appear to be placed by resellers or contain errors in pricing or product description.

Orders are dispatched within 48 hours on business days.
Standard international shipping takes 2–4 weeks (up to 6 weeks possible).
You are responsible for any customs, duties, or import taxes applicable in your country.

Pricing & Payment

All prices are listed in USD. We reserve the right to modify prices at any time without notice. Payment must be completed at the time of purchase. We accept all major credit and debit cards as well as other payment methods available at checkout.

Returns & Refunds

Our return and refund policy forms part of these Terms of Service. Items may be returned unused and in original packaging within 60 days of order placement. Please review our full policy for details on how to initiate a return.

View Refund Policy

Intellectual Property

All content on this site — including images, text, logos, and product designs — is the property of Soultag and may not be reproduced, distributed, or used without our express written permission.

Limitation of Liability

Soultag shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our total liability shall not exceed the amount paid for the order in question.

Governing Law

These Terms of Service are governed by the laws of the State of Israel. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Israel.

Changes to Terms

We reserve the right to update or replace these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the site after any changes constitutes your acceptance of the new terms.

Contact

Questions about these Terms? Reach us at:

Soultag
Keren Hayesod 62, Apt 1
2705305 Kiryat Bialik, Israel
info@soultagstore.com